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Current Opportunities Listed Below

BUSINESS PROCESS AND TECHNICAL DELIVERY EXPERT

Revampologist is seeking an expert in the field of technical project delivery management that helps integrate Netsuite (Accounting/Project Management/Inventory Management), Jira/Confluence, and Zendesk to optimize operations, communications across cross functional teams, and assist senior management in understanding the true status of client product and service delivery from Pre-Sales through to Customer Support once live.

 

Revampologist’s client is a hardware and app development company that has enterprise clients that require customized products and services. Business and System Process implementation must be nimble enough to accommodate the customized agreements and ensure the cross functional team is aware of all contractual obligations on the client side between agreements for easy reference.

 

Project Demands:

  • Map out business process from Pre-Sales to Product Delivery

  • Determine what system integration and notifications across teams is required for each hand off of the sales fulfillment process

  • Map out business process from Product Delivery to Customer Care for each client contract

  • Map out business process for New Enterprise Client Onboarding Process

  • Build Dashboard for Project Management Portfolio in approved system to Track the stage of each project, budget use to date, and team allocation.

  • Integrate Project Management Tracking with Accounting Function in Netsuite for ease of reporting of cost per client implementation to assist in financial decision matrix and forecasting models

  • Run project management meetings pertaining the the business process optimization initiative

  • Weekly status reports to senior management on the progress of implementation of new business processes to date. 

 

Qualifications:

  • 4 Years Business Process Mapping and Implementation

  • 6 years project management/ technical product delivery management experience

  • Systems Knowledge of Netsuite, Jira, Confluence, ZenDesk, Microsoft Office Suite

  • Excellent written and verbal communication skills in English

 

Rate range for this position is determined by the number of years experience and proven expertise integrating systems while managing business process improvements across a cross functional team. This is a 1099 position and does not offer benefits. It is contracted project based only. Freelancers comfortable moving from contract to contract is preferred. 

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All applications will be reviewed and qualified candidates will be contacted for the next step in the application process. Please check your email for next steps. 

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